Privacy Policy

SIMetrix Technologies Ltd is committed to ensure that your personal information is collected and used fairly and lawfully. We do not sell, rent or loan any data captured by our registration systems to other companies. Where necessary, we share the personal information that you provide to us through this website with our partner company SIMPLIS Technologies Inc and regional distributors. This privacy policy explains how we use and share any personal information that you provide to us through this website.

Topics:

  1. How do we use your information when you Register SIMetrix?
  2. How do we use your information when you register for the Free Download?
  3. Managing your information
  4. Enquiring about your data or making a complaint
  5. Do we collect usage information from this website?
  6. Other Websites
  7. Changes to our privacy policy

1. How do we use your information when you Register SIMetrix?

Registering your usage of SIMetrix enables us to provide you with automatic access to the download page and for us to notify you when product updates are available for you to download.

If you are a customer using a SIMetrix/SIMPLIS product, the details you provide will be shared with SIMPLIS Technologies Ltd, who are based in the USA.

Providing this information is optional, however if you do not provide this information, you may not be able to obtain certain services from us, such as gaining automatic access to the download site or receiving notifications of product updates that are available with your current license.

We will hold your information for as long as your account is active or is required to provide you with services. You can request to be removed from the registration database or for emails from us to be stopped, by emailing us.

2. How do we use your information when you register for the Free Download?

Only persons accessing the website from Japan will be asked to submit contact details in-order to access the SIMetrix Free Download. This information will be collected by SIMetrix Technologies and passed to our reseller in Japan, Intersoft Inc.

Intersoft Inc may use this information to contact you about your experience with the demo and to introduce themselves as your point of contact for sales within Japan. Requests for data removal can be made to sales@intsoft.co.jp.

SIMetrix Technologies will not store or use your data collected from the Free Download registration form beyond this transfer of data to Intersoft Inc. We make every attempt to ensure that this form is only shown to those accessing the website from Japan. If any data is collected through this form that has not come from persons accessing the website from Japan, the data will be deleted and not used.

3. Managing your information

We want to be sure that your data is accurate and up-to-date. We also want you to be able to tell us if you would no longer like to receive email contact from us.

If you would like to make changes to contact details we hold for you, stop receiving service emails from us or to request us to remove your details, please email us.

4. Enquiring about your data or making a complaint

If you have questions about how we process your data or wish to make a complaint about how your data is processed by us, please email dataofficer@simetrix.co.uk or write to us at:

Data Officer
SIMetrix Technologies Ltd
78 Chapel Street
Thatcham
Berkshire
RG18 4QN
United Kingdom

5. Do we collect usage information from this website?

The SIMetrix website stores your IP address, which we use for administering and occasionally fault finding our website. We do not store any personal information along with the IP addresses that are collected and stored.

The SIMetrix website does not use cookies or any similar technology for tracking, remembering preferences or similar uses. Cookies are small files that are stored on your computer that a website can access, for example to track your personal visiting behaviour.

The SIMetrix website stores page views and link visits, which are anonymised before being stored. We do this so we can monitor how much of our website is viewed and whether we need improve our links to make access to any information clearer and easier. We cannot link any of this information to any individual person and nor would we want to. We collect this data ourselves and do not use a third party analytics provider.

6. Other Websites

Our website contains links to other websites. This privacy policy only applies to this website.

7. Changes to our privacy policy

Our privacy policy is kept under regular review. Any updates to this policy will be placed on this webpage.

This privacy policy was last updated on 28 November 2016.